How to choose: Total Recall Recorder Desktop or Rack Mount

Total Recall TRL desktop recorders provide secure voice logging for up to 24 phone lines, phone instruments, two-way radios, and/or other sources of conversations.  The TRR rack mount version is available with 4 and up to 72 channels.   Total Recall Recorders have a built-in color display and hard drive for access to the most recent 60,000 conversation hours, built-in CD/DVD recorder to archive 180 hours on a CD or 1,000 hours on a DVD, and simple navigation keys. They also provide LAN/WAN and dial-up access to recordings and live monitoring.

Desktop

Inexpensive and easy to use, the desktop recorder is practical where recordings are important for training and support of disputes.  The latest version of the desktop recorder accepts 4, 8 and 12 channel cards with a total capacity of 24 channels.  The recorder is easy to install and can be mounted anywhere you have access to power, local area network, and your phone and radio connections.

Rack

The rack mount version came out after the desktop recorder was well accepted in the marketplace.  The rack mount version has a much larger channel capacity and while just as easy to install the rack mount version is more robust by limiting access to the input, power and network connections.  An option for the rack mount version is an additional hot swappable power supply for added redundancy.  There is a optional portable housing for the rack mount version so it doesn’t actually have to be mounted in a cabinet.  Expansion is available with 4, 8 or 12 channel cards.

Conclusion

Both recorders should be just as dependable unless the additional power supply is added to the rack mount version.  If your requirements are below 24 channels and you don’t want to put the recorder in a secure cabinet, then the desktop is quite acceptable.  It is recommended that both recorders be placed on a UPS (uninterruptable power supply) to prevent power loss and power surges which can damage computer based equipment.   A UPS will allow recorders to continue recording during a brief power failure.   Find full specifications with installation and operation manuals along with discount pricing and support at vlrcommunictions.com.